How can I place an order?

You can place an order directly through our website. Simply select your favorite arrangement, choose your preferred delivery or pickup option, select a date and time, and proceed to checkout.

Can I place an order for someone else?

Absolutely! We specialize in making gifting special. You can provide the recipient’s name, phone number, delivery address, and include a personalized message with your flowers.

Can I include a personalized card message?

Yes! You can add a personal message during checkout, and we’ll include it with your floral arrangement.

Can I request a custom bouquet?

Yes! We love creating custom arrangements. Contact our team with your preferred flowers, colors, style, and budget.

Where do you deliver?

We offer flower delivery throughout South Florida, including Hallandale Beach, Aventura, Sunny Isles Beach, Miami Beach, Hollywood, and surrounding areas.

Do you offer same-day delivery?

Yes! Same-day delivery is available depending on order time and availability. We recommend placing your order as early as possible.

How much does delivery cost?

Delivery fees depend on the destination and distance. The applicable delivery fee will be displayed during checkout.

Can I schedule a delivery for a specific date and time?

Yes! You can select your preferred delivery date and available two-hour delivery window during checkout.

How early should I place my order?

We require at least 2 hours’ advance notice for delivery orders. Orders placed after 3 PM may be scheduled for the following day.

What happens if the recipient isn’t home?

Please ensure the recipient’s contact information and delivery instructions are accurate. For special delivery circumstances, please contact our team.

Do you offer in-store pickup?

Yes! You can select the Pickup option at checkout and choose an available pickup date and time.

What are your pickup hours?

Pickup is available between 10 AM and 5 PM, subject to availability.

Are your flowers fresh?

We carefully select our flowers to ensure beautiful quality and freshness. Every arrangement is prepared with attention to detail.

Will my bouquet look exactly like the picture?

We do our best to recreate every arrangement as pictured. However, flowers are natural products, and slight variations in color, shape, and availability may occur.

Can I request specific flower colors?

Absolutely! You can contact us with your preferences, and we’ll do our best to accommodate your request.

How long will my flowers last?

With proper care, most fresh flower arrangements can last approximately 5–7 days or longer, depending on the flower varieties.

How should I care for my flowers?

• Trim the stems at an angle.
• Place flowers in a clean vase with fresh water.
• Change the water every 1–2 days.
• Keep arrangements away from direct sunlight, heat, and air conditioning vents.

What payment methods do you accept?

You can pay securely through the payment methods available at checkout.

Can I cancel or modify my order?

Please contact our team as soon as possible if you need to make changes to your order. Requests are subject to order preparation status.

What if my flowers arrive damaged?

We want every Peony & Co. experience to be exceptional. If there is an issue with your order, please contact us promptly and provide photos so our team can review the situation.